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Clients must provide at least 24 hours' notice if they need to cancel or reschedule their appointment. This allows us to fill the spot with another client who may be waiting for an opening.
If a client is more than 15 minutes late for their appointment, we may need to reschedule or adjust the appointment to ensure we can accommodate our other clients.
We understand that emergencies and unexpected events can arise, so we may make exceptions to our policy in certain circumstances. However, we ask that clients respect our time and business by providing as much notice as possible if they need to cancel or reschedule their appointment.
All services are non-refundable. We strive to provide the highest quality services to our clients, but we understand that sometimes unforeseen circumstances can arise. If you are unhappy with your service, please let us know within 24 hours of your appointment and we will do our best to address any concerns or issues.
We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your personal data.
We collect personal information such as your name, contact information, and appointment history when you book an appointment with us. We may also collect photos of your hair before and after the service.
We use your personal information to provide you with the services you have requested, to communicate with you about your appointments, and to improve our services.
We will not share your personal information with any third parties, except as required by law or to provide you with the services you have requested.
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
We retain your personal information for as long as necessary to provide you with the services you have requested and to comply with our legal obligations.
You have the right to access, correct, and delete your personal information. If you wish to exercise these rights, please contact us using the contact information provided on our website.
We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or by other means.
By booking an appointment with us, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.
Copyright © 2025 Zeeva African Hair Braiding LLC - All Rights Reserved.
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Our team of skilled and experienced braiders are dedicated to providing you with the highest quality of service and ensuring that you leave our shop feeling confident and beautiful.